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Privacy Policy

Introduction

Welcome to the Arch AI ("we," "our," or "us"). Arch AI builds long-term partnerships to deliver AI systems that actually work in your world. Every conversation starts with your goals and ends with solutions your team loves and your members can trust. By using the Arch AI website, you agree to the collection and use of your information as described in this Privacy Policy. Your trust is important to us, and we are committed to handling your information responsibly and transparently.

1. Information We Collect

1.1. Personal Information

We collect personal information that you voluntarily provide to us, including but not limited to:

  • Name and username
  • Email address
  • Limited business relationship details

This information allows us to personalize our services and provide relevant strategic recommendations or guidance.

1.2. Usage Data

We collect certain data automatically to understand how our services are used and improve their functionality. This includes:

  • Device information (e.g., device type, operating system, browser type)
  • IP address and general location data
  • Interaction data, such as website usage patterns and features accessed

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Facilitate conversations and deliver guidance tailored to your goals.
  • To Enhance User Experience: Personalize app features and refine our AI-powered services to meet user needs.
  • To Communicate with You: Send notifications, updates, and responses to your inquiries.
  • To Analyze Usage: Track user behavior to improve app functionality, identify trends, and enhance our offerings.
  • To Ensure Security: Protect against unauthorized access, fraud, and potential threats to user data.

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties for any purpose. Your information is not a product we monetize.

However, we may share information under the following limited circumstances:

  • With Service Providers: We work with trusted third-party service providers, such as payment processors and hosting platforms, to operate our app and provide functionality. These providers are bound by confidentiality agreements and are authorized to use your information solely to provide services on our behalf.
  • For Legal Compliance: We may disclose your information if required by law, legal process, or governmental request, or to protect our rights and safety or the rights and safety of others.

4. Data Security

We take data security seriously and employ advanced measures to safeguard your information. These include:

  • 256-bit Encryption: All data transmitted and stored is encrypted using industry-standard 256-bit encryption to protect against unauthorized access.
  • Secure Infrastructure: We leverage the trusted infrastructure of Amazon Web Services (AWS), which includes continuous monitoring and built-in safeguards to protect against data breaches.
  • Data Anonymization: Personal information is anonymized or pseudonymized whenever possible to minimize exposure and protect user privacy during analytics and reporting.
  • Access Control: We enforce the principle of least privilege, ensuring that only authorized personnel can access sensitive information, and only to the extent necessary for their role.
  • Third-Party Audits: We regularly undergo third-party security audits to validate the effectiveness of our security practices and ensure compliance with industry standards.
  • Proactive Monitoring: Continuous monitoring systems are in place to detect and respond to potential threats or vulnerabilities promptly.

While no system is 100% secure, we are dedicated to continuously enhancing our security practices to protect your data.

5. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

6. Your Rights and Choices

You have rights regarding the information we collect, including:

  • The right to access your personal information
  • The right to update or correct your data
  • The right to delete your information, subject to legal and contractual limitations
  • The right to withdraw consent for certain processing activities

To exercise your rights, please contact us at the email address provided in the Contact Us section below.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently collected data from a child under 13, we will take steps to delete it promptly.

8. Use of Third-Party APIs

By interacting with our service, you acknowledge that some data may be shared with these providers for enabling your services. For any further details on this topic, reach out to use to learn more. We take measures to ensure that data shared with third parties is handled securely, conforms to our Privacy Policy and Terms of Service, and in compliance with applicable laws and regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Significant updates will be communicated through the app or other appropriate means. Please review this policy regularly to stay informed of any changes.

10. About Us

This website is operated by Arch AI, LLC, a registered Delaware company in the United States. For any inquiries or concerns about this Privacy Policy, you can contact us at:

Company Name: Arch AI, LLC

Address: 8 The Green, Suite 19276, Dover, DE 19901, USA

Email: questionsnospam@archai.llc

Effective Date: Jan 14, 2025