Discover how Arch AI can transform your organization with tailored AI strategies for different industries and platforms.

Voice AI in 2025 and Beyond

AFL-CIO Affiliates

Voice AI refers to the integration of voice recognition, natural language processing (NLP), and speech synthesis technologies to create intelligent, conversational systems. Unlike traditional IVR, modern Voice AI agents retain context, detect sentiment, and dynamically adapt responses—making them effective for both customer-facing and operational use cases.

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Labor Unions

AFL-CIO Affiliates

The AFL-CIO union serves 61 national and international unions with millions of members struggling with member support and lacking AI capabilities. Based on consultation and market research, Arch AI would recommend a custom AI strategy that includes a Voice-First Assistant projected to boost support efficiency and improve member experience.

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Membership Organizations

Network Professional Association

Network Professional Association with 200k+ members was experiencing declining renewals, low benefit awareness, and disengaged communications. Drawing on direct insights into these challenges, Arch AI developed a tailored AI strategy that included a Voice & Digital Concierge and targeted retention workflows. These solutions are projected to improve engagement, renewals, and benefit utilization without increasing staff workload.

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